Healthcare Support

HIPAA-Compliant Patient Services & Medical Billing Support

At Global BPO Services, we elevate healthcare administration with secure, empathetic, and efficient support. Our end-to-end healthcare solutions blend strict compliance standards with personalized service—ensuring your patients receive care and your operations stay impeccable.

Why Choose Our Healthcare Support Services?

HIPAA-Certified & Highly Secure Patient-Focused Communication Streamlined Medical Billing & Claims Scalable & Specialized Solutions

Patient privacy isn’t just a requirement—it’s a priority. All our operations adhere to HIPAA regulations, ensuring end-to-end protection across sensitive data handling and communication.

Our trained healthcare support agents foster trust through empathetic patient outreach—appointment reminders, scheduling assistance, follow-up checks—while maintaining professionalism and care.

From accurate coding to claims submission and follow-up, our billing specialists ensure timely reimbursement, efficient claims processing, and minimized errors or denials.

Whether you're managing outpatient clinics or inpatient facilities, our healthcare delivery adapts to your needs—delivering accuracy, compliance, and cost-efficiency.

What We Offer

HIPAA-Compliant Patient Intake


Securely manage patient onboarding, verifications, and medical history collection with utmost care and regulatory adherence

Appointment Scheduling & Reminders

Reduce no-shows and improve patient satisfaction with multichannel appointment confirmations via phone, SMS, or email.

Billing, Coding & Claims Processing


Trust our credentialed billing professionals to handle coding, claim submission, follow-ups, and appeals with meticulous attention and minimized turnaround.

Patient Inquiries & Support Desk


Provide reliable assistance with insurance verification, billing queries, coverage clarifications, or general service inquiries in a courteous and compliant manner.

Why Partner with Global BPO Services?

Our team’s background spans hospitals, clinics, and health plans—backed by rigorous compliance and a deep understanding of healthcare workflows.

Whether your organization is expanding or fine-tuning processes, we deliver customized staffing and adaptable service models.

We blend the precision of automation with the human touch—ensuring compassionate patient interaction without sacrificing compliance.

Track KPIs like claim denial rates, billing turnaround times, patient satisfaction scores, and compliance metrics through intuitive reporting dashboards.

Ready to Optimize Healthcare Delivery & Revenue?

Enhance the care experience while streamlining operations. Connect with Global BPO Services today to explore how our HIPAA-compliant healthcare support and medical billing solutions can elevate both patient care and financial performance.

2025